TERMS & CONDITIONS
• Our Online Shop operates Monday – Friday between 11h00 and 16h00.
• All flower orders must be placed a minimum of 48 hours in advance. If you need an urgent arrangement, please call our online shop manager on: 078 142 4203 & we will let you know what is possible.
• We use 1Fetch delivery service – please read their Terms & Conditions here (please insert hyperlink to “here” : https://www.1fetch.co.za/terms-and-conditions.html)
• Your requested delivery time will be our guideline for delivery, the exact time is not guaranteed. We will do our best to deliver as close as possible to your requested time.
• If you are collecting the order from our studio: Collection Hours are 11:00 – 16:00.
• Collection address is: 50, 4th Street, Wynberg. Wynberg Works – Unit 33.
• Please note all flowers are subject to availability at the Flower Market at the time of the order, of which we have no control over.
• A reasonable substitute will be provided if your chosen item is not available, we will notify you prior if a substitute is required.
• We will not be held responsible for flowers that are left in the heat / direct sunlight or have been incorrectly handled post delivery.